eCommerceNews New Zealand - Technology news for digital commerce decision-makers

Whatsapp stories - Page 2

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How WhatsApp makes money explained
Wed, 6th Sep 2023
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voip
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contact centre
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martech
How does WhatsApp, the messaging giant, generate revenue? We explore its diverse streams, from business services to digital payments.
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Trojanised WhatsApp and Telegram applications stealing crypto funds
Mon, 20th Mar 2023
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cryptocurrency
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blockchain
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cybersecurity
Rhreat actors are going after victims’ cryptocurrency funds using trojanised Telegram and WhatsApp applications.
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New tools for Zoho Desk revealed for global market
Tue, 20th Dec 2022
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crm
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cx
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martech
These developments have been put in place to help customer service agents to improve engagement and deliver better customer experiences.
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30 years of texting: from ‘Merry Christmas’ to hybrid experiences in-store and online
Fri, 16th Dec 2022
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martech
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omnichannel
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online shopping
Shopping habits have changed since the beginning of the pandemic; the biggest trend of all is the rise of hybrid shopping.
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Norton reveals info and advice on the latest WhatsApp breach
Thu, 1st Dec 2022
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phishing
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advanced persistent threat protection
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email security
WhatsApp data breach exposes personal information of up to 1.8 million New Zealanders, creating potential cyber threats. Norton offers security tips.
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FedEx Express announces WhatsApp integration in AMEA region
Thu, 27th Oct 2022
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transport
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fedex
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whatsapp
FedEx Express, a subsidiary of FedEx Corp., is enhancing its services with delivery notifications and personalised options now available on WhatsApp.
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WhatsApp and QR codes the next scam threat - report
Thu, 26th May 2022
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phishing
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email security
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cybersecurity
KnowBe4 has warned it expects to see an increase in QR Codes and the WhatsApp chat platform being used for phishing and other scams.
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ServiceNow and Twilio introduce new messaging service
Fri, 22nd Oct 2021
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whatsapp
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sms
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servicenow
ServiceNow has announced the ServiceNow Messaging Service to help organisations drive better service experiences from issue to resolution. .
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User error causes six hour outage on Facebook, Instagram and Whatsapp
Wed, 6th Oct 2021
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facebook
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instagram
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whatsapp
Following a six-hour outage on Facebook, Instagram, and WhatsApp, bringing millions of digital lives to a halt, criticism of the company has been widespread.
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WhatsApp security vulnerability could have exploited two billions users
Mon, 6th Sep 2021
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cybersecurity
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whatsapp
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cios
Security vulnerability in WhatsApp's image filter function could have affected over two billion users worldwide. Users advised to update their apps.
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Kaspersky uncovers malicious version of Whatsapp mod
Thu, 26th Aug 2021
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application security
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cybersecurity
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kaspersky
Malicious FMWhatsapp mod discovered spreading Triada mobile Trojan, leaving users vulnerable to illegal activity.
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Encrypted chat apps doubling as illegal marketplaces
Mon, 17th May 2021
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ddos
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whatsapp
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cybercriminals
Encrypted chat apps are doubling as illegal marketplaces as criminals utilise them to sell illegal goods without fear of content moderation.
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New wormable Android malware discovered through auto-replies in WhatsApp
Fri, 9th Apr 2021
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malware
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cybersecurity
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cios
Check Point Research has discovered new malware on Google’s Play Store that could spread through WhatsApp messages.
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Zendesk launches messaging solution with advanced capabilities
Tue, 2nd Feb 2021
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crm
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cx
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martech
Zendesk launches messaging solution for enterprise customers to bring simplicity to the enterprise software space.
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Users pay with personal data - Kaspersky on WhatsApp move to share data with Facebook
Tue, 19th Jan 2021
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bi
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big data
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data analytics
WhatsApp's new terms and conditions, which allow data sharing with Facebook, have sparked criticism among users.
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Zendesk, WhatsApp enter partnership to expand customer service offerings
Thu, 12th Nov 2020
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crm
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martech
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zendesk
Zendesk boosts CRM with WhatsApp for instant, multi-channel customer support.
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Facebook launches 'Portal', a new range of video calling devices
Thu, 19th Sep 2019
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uc
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facebook
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whatsapp
book is taking a leap beyond all things social networking – and into smart video calling devices as it tries to take WhatsApp beyond the smartphone.
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WhatsApp users warned to change voicemail PINs
Mon, 18th Feb 2019
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endpoint protection
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edr
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whatsapp
Attackers are allegedly gaining access to users’ WhatsApp accounts by using the default voicemail PIN to access voice authentication codes.
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Facebook fights fake news ahead of Africa elections
Thu, 14th Feb 2019
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elections
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whatsapp
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facebook
Facebook Africa is deploying local fact-checkers and improving digital literacy to combat misinformation ahead of elections across the continent.
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Twilio launches new developer API for WhatsApp platform
Thu, 2nd Aug 2018
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crm
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cx
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martech
Twilio releases API for WhatsApp, allowing businesses to communicate with customers on the platform. WhatsApp has 1.5 billion users in 100 countries.
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Why cybercriminals are corrupting popular social media platforms
Sun, 6th May 2018
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cybersecurity
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social media
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instagram
Fraudsters are targeting legitimate social media platforms to create a new type of fraud market – one that has a global reach.
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Singapore WhatsApp users urged to watch out for phishing scams
Fri, 20th Apr 2018
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malware
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phishing
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email security
Victims who give the scammers access to the verification codes would then be locked out of their own account and lose access.
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Queensland Premier bans Ministerial use of private email & messaging apps
Wed, 21st Mar 2018
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facebook
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whatsapp
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corruption
The Queensland Government has forbidden its ministers from using their own private email and messaging accounts for ministerial business.
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NHS staff breaking data security policies every day with WhatsApp
Wed, 14th Mar 2018
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cybersecurity
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slack
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cios
The 'unsustainable' issue of NHS staff using consumer instant messaging services is actually much bigger than has been previously reported.