Unified Communications / UC stories - Page 16
Unified Comms secret start-up revealed...
Following months of speculation regarding mystery Unified Communications business UCFX, The Channel can exclusively reveal the finer details of the secret start-up.
Lync: Great for business, even better for the contact centre
Unified communications makes multi channel interactions that much easier and more convenient for busy information workers, but it is contact centres which are seeing the biggest benefits.
Leading architect "Lync'd" to mystery Unified Comms start-up
The New Year brings new speculation regarding mystery Unified Communications business UCFX, with The Channel uncovering that a HP industry stalwart has been linked with the company.
Helpouts… a killer app for Video Collaboration?
A seasoned collaboration pro, it is pretty rare that I see something with a hook that stands above the amazing futuristic world that I live within every day; the unusual has become usual and not a lot surprises me now.
Business card found... Unified Comms business a goer?
A business card found in a leading IT Industry hangout inadvertently confirms the company name and logo of the rumoured Unified Communications integrator.
Jackie Diep to join Jessep and Colbert at rumoured UC Integrator
Following reports that Deane Jessep and Brent Colbert are co-founding a mystery Unified Communications business, The Channel can exclusively report that Jackie Diep has been linked to the new start-up.
Aastra - ANZ's best-kept contact centre secret
That's the view of Tony Warhurst, managing director Aastra ANZ, a leading company at the forefront of the enterprise communication market.
Former Microsoft man linked with mystery Unified Comms business
Following news that Deane Jessep has left Polycom to co-found a new business focused on the Unified Communication market, a former Microsoft man has been heavily linked to a role within the mystery company.
Rumours swirl of Unified Comms integrator launch plans
Polycom New Zealand Regional Manager Deane Jessep has announced his decision to leave the company, to co-found a new specialist consulting integrator focused on the Unified Communications market.
Are 'teleworkers' more productive?
Employees who telework one to three days per week – so-called ‘hybrid teleworkers’ - are more productive than workers who do little or no telework.
Tata Communications' new provider sets sights on ANZ market
New partnership agreement will see Arkadin first roll-out in Australia and New Zealand followed by the rest of the Asia Pacific region.
Dimension Data: Ignore UCC at your peril
ICT decision-makers who ignore internal barriers to the adoption of unified communications and collaboration (UCC) are putting their company at a serious disadvantage.
Unified communications and the contact centre
Unified communications and collaboration (ucc) is a much- hyped concept in the contact centre industry.
Mobile productivity benefits for business
Unified communications offers plenty of benefits for business, says Fulvio Toniotti, Jabra Australia and New Zealand managing director.
TranscribeMe and Vadacom unite in Unified Comms
Partnership between hybrid voice-to-text technology company and one of New Zealand's leading unified communications and IP telephony solutions provider.
Let there be video for all - Polycom
Video communication promises many benefits but to date, firing up a link between yourself and any other party is nowhere near as easy as it is to place a phone call.
Unified comms comes alive with UFB
By now, the concept of unified communication is familiar to most New Zealanders, even if they don’t call it that.
Presence is the new dial tone
Communications has traditionally been about a device with numeric identity; for many people there were multiple devices and numbers to consider.
Unified comms has to be simple, stupid
The ability to communicate via any one of a variety of modes, or a combination of them, is one thing. Making that simple and convenient for the user is another. Donovan Jackson examines the issues in a four-part feature.
Why video is the dial tone of choice
In line with rapidly evolving technology, video today is not only about conferencing, it’s about collaboration.
The real benefit of unified communications: Integrating business processes
Forget the fuzzy benefits of combining your communication modes into a single point; that’s more of a convenience play.
New govt ‘Virtual Meeting Rooms’ to save taxpayers' money?
Auckland-based communications company offers cost-cutting new service for government meetings.
Travel is not a sustainable business model
Videoconferencing offers a good opportunity to go green, says Tim Fulton, LifeSize Communications ANZ managing director.
LifeSize video offerings
The business benefits of videoconferencing — and its easily understandable nature — are making for fresh conversations outside of the IT department according to LifeSize Communications.