eCommerceNews New Zealand - Technology news for digital commerce decision-makers

TCF / New Zealand Telecommunications Forum stories

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The NZ TCF endorses move by ComCom to promote TDR dispute scheme
Tue, 19th Jul 2022
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customers
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commerce commission
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law
New Zealand Telecoms Forum welcomes Commerce Commission's push for greater access to dispute resolution scheme.
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ComCom welcomes new marketing codes for the telecom industry
Tue, 17th May 2022
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broadband
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commerce commission
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digital marketing
New marketing codes for New Zealand's telecommunications industry aim to improve transparency and help consumers choose the right broadband service.
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Mobile madness: Unpacking the business and personal risks of digital mobile in Aotearoa
Thu, 27th Jan 2022
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ddos
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endpoint protection
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edr
Should Kiwis practice better smartphone security, and are they one swipe or tap away from a colossal data breach?.
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Scam Alert: Flubot malware hits New Zealand
Thu, 30th Sep 2021
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malware
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email security
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cybersecurity
New Zealand telecoms sector warns customers of a scam text message asking them to click on a link or download an app for delivery information.
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Commerce Commission releases draft report on telco dispute scheme
Wed, 1st Sep 2021
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commerce commission
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telecommunications
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tcf
The number of complaints received by the Telecommunications Dispute Resolution Scheme has grown on average by 14% year on year.
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The Commerce Commission warns telcos over unclear marketing
Thu, 12th Aug 2021
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chorus
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commerce commission
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telecommunications
The Commerce Commission urgently seeks views on proposed marketing principles to reduce consumer confusion about alternative technology.
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NZ telco industry welcomes ComCom review into dispute resolution scheme
Wed, 28th Apr 2021
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commerce commission
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telecommunications
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tcf
New Zealand telcos back Commerce Commission's review into the Telecomms Dispute Resolution Scheme, says NZ Telecommunications Forum.
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Kiwis have 'world-class' broadband - TCF
Thu, 17th Dec 2020
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broadband
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commerce commission
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telecommunications
New Zealand's telecommunications consumers are receiving good broadband services, according to a report from the Commerce Commission.
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NZ telco industry welcomes ComCom 111 Contact Code
Wed, 18th Nov 2020
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cloud services
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wireless networks
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commerce commission
The telecommunications industry is committed to ensuring vulnerable customers can continue to access emergency services.
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NZ telco industry's two golden rules for avoiding phone scams
Tue, 17th Nov 2020
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email security
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cybersecurity
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cios
New Zealanders are being urged to trust their instincts and be cautious of unexpected phone calls as part of International Fraud Awareness Week.
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Telco industry urges New Zealanders to recycle unwanted mobile phones
Mon, 19th Oct 2020
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smartphones
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technology gifts
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tcf
New Zealanders are being urged to recycle their old mobile phones as part of Recycling Week NZ, supported by the Telecommunications Forum.
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COVID-19 highlighted the importance of NZ's telecommunications networks -TCF
Fri, 7th Aug 2020
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telecommunications
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tcf
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mobile plan
New Zealand's telecommunications networks will drive the post-COVID rebuild, says the New Zealand Telecommunications Forum.
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ComCom seeks feedback on Chorus withdrawal from copper and broadband services
Wed, 20th May 2020
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broadband
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fibre
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commerce commission
New Zealand's Commerce Commission is seeking feedback on a code designed to protect consumers as Chorus moves them from copper to fibre networks.
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Vodafone, Spark, 2degrees condemn cell site attacks
Tue, 19th May 2020
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cios
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tcf
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2degrees
Arson on NZ telco sites may disrupt Auckland's connectivity.
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Vodafone opens Essential Connectivity Hubs during COVID-19 lockdown
Tue, 31st Mar 2020
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telecommunications
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tcf
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vodafone
Vodafone New Zealand has opened 45 stores this week to support New Zealanders with essential services during the COVID-19 lockdown period.
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NZ telcos to provide essential repair services using 'no contact' model
Thu, 26th Mar 2020
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tcf
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2degrees
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telecommunications
NZ telecoms roll out 'no-contact' retail plan amid Level 4 lockdown to keep Kiwis connected.
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Check your home network: Demand will congest internet during COVID-19 lockdown
Tue, 24th Mar 2020
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wfh
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broadband
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e-learning
NZ urged to prep home networks pre level 4 lockdown.
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NZ telcos preparing to keep up with extra demand over coronavirus self isolation
Tue, 17th Mar 2020
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telecommunications
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tcf
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covid-19
New Zealand's telco industry is confident it can handle the increased demand as more people work from home amid the COVID-19 outbreak.
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TCF: Telcos meeting New Zealand demand
Thu, 12th Mar 2020
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commerce commission
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telecommunications
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tcf
The Commerce Commission has released its Annual Telecommunication Monitoring Report this week, and the TCF says it is welcoming the report's findings.
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Home-based telcos causing most headaches for Kiwis
Thu, 23rd May 2019
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fibre
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telecommunications
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mbie
The New Zealand Consumer Survey reveals home-based telecoms has the highest incidence of problems, says TCF CEO.
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NZ Telco Forum responds to ComCom report complaint numbers
Thu, 29th Nov 2018
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commerce commission
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tcf
Earlier this week, a Commerce Commission report stated that telecommunications had the most complaints of any industry - the TCF isn’t convinced.
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Kiwis losing $24.7mil to scam calls every year
Wed, 14th Nov 2018
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email security
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cybersecurity
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cios
NZ TCF campaigns against scam calls during Fraud Awareness Week.
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NZ telcos toughen their stance against scam calls and emails
Tue, 24th Apr 2018
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email security
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cybersecurity
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tcf
NZ fights scam calls with new industry code.
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NZ telco industry focussed on improving customer service
Mon, 25th Sep 2017
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crm
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martech
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commerce commission
NZ telcos unite to tackle service woes, spurred by gaps highlighted in the Commerce Commission report.