Gartner stories - Page 2
Gartner reveals Govt uncertainty around artificial intelligence
“Senior executives in the public sector must address the early apprehension among the government workforce by showing how the technology helps them to getting their work done."
The four technologies that will transform the e-commerce landscape
Four particular technologies will have a ‘high impact’ on e-commerce in the next two years, according to new research from Gartner.
Uptick in privacy-driven spending reflects growing importance of data protection worldwide
Customer demand is driving a mandate for digital ethics in businesses, resulting in more legislation to protect data privacy and data security.
Versa Networks receives highest product score in the 2021 Gartner Critical Capabilities report
Versa Networks has received the highest product score from Gartner for the Large Global WAN Use Case category
The two 'must-have' trends CFOs should capitalise on — Gartner
Hyperautomation and intelligent composable business should be immediately prioritised, according to a new Gartner report.
Qlik named as Challenger in Gartner MQ for Data Integration Tools for 6th consecutive year
Acording to Qlik chief product officer James Fisher, the company’s data integration platform helps to create, automate and manage analytics data pipelines.
Expectations for flexible working up to 75%, what can be done?
"Leading organisations can drive performance by providing flexibility on all aspects of their work, and recognising their workforce comprises of people, not just employees.”
Trends to follow when dealing with NFTs, generative AI, sovereign cloud, data fabric and composable networks
Three overarching trends to drive organisations to explore emerging technologies such as non-fungible tokens (NFT), sovereign cloud, AI and composable networks.
Gartner names Genesys a leader in the 2021 Contact Center as a Service Magic Quadrant
Gartner has named Genesys a leader in the 2021 Contact Center as a Service Magic Quadrant. Making the company a seven-time Magic Quadrant leader.
Laser focus on customer-oriented tech top priority for customer service industry - report
"These technologies support new operational needs of managing a remote workforce and new demands and expectations from customers."
8x8 celebrates 'Challenger' position on Gartner MQ for Contact Centre as a Service
8x8 CEO Dave Sipes says the recognition validates the company’s commitment to the four pillars of great customer service.
Gartner names NICE as leader in CCaaS for 7th consecutive year
For the seventh consecutive year, Gartner has named NICE CXone as a leader in the 2021 Gartner Magic Quadrant for Contact Center as a Service (CCaaS) report.
Gartner: Gaps between employer and staff sentiment on the future of work
"If left unaddressed, this division may lead to a critical failure to build trust and employee buy-in for future of work plans."
Worldwide 5G network infrastructure revenue to reach $19 billion
Investment in legacy wireless generations is rapidly deteriorating and spending on non-5G small cells is poised to decline as CSPs move to 5G small cells.
The case for continuous Intelligence in APAC cities
Data is most useful at the exact time it is captured, leading to a fundamental rethink in how it should be treated, writes Hazelcast CTO John DesJardins.
Cohesity named as Leader in Gartner Enterprise Backup and Recovery Software Solutions
Gartner’s recognition of Cohesity as a leader speaks to the company's strengths in delivering next-generation data management.
Thycotic and Centrify named as Leaders in Gartner MQ for Privileged Access Management
According to ThycoticCentrify CEO Art Gilliland, each company’s strengths noted in the report supports the position that the two companies work better together as one.
Cyber attackers will have weaponised operational technology environments to harm or kill humans - Gartner
"Security and risk management leaders should be more concerned about real world hazards to humans and the environment, rather than information theft."
IT spending to hit $4.2 trillion in 2021 — report
"CIOs are looking for partners who can think past the digital sprints of 2020 and be more intentional in their digital transformation efforts in 2021."
LogRhythm named Gartner SIEM Leader for 9th time
“To be recognised by Gartner as a 2021 SIEM Magic Quadrant Leader nine consecutive times, we feel it's an honour and a reflection of our ability to consistently deliver value, innovation, and support to our customers."
The steps CIOs should take to advance diversity, equity and inclusion
“CIOs have an enormous opportunity to use their position as a digital business leader to support marginalised groups and meet executive commitments with action.”
Over 80% of CFOs plan on expanding investment into digitalisation
New research from Gartner reveals that 82% of finance leaders plan to increase investment in their company’s digital capabilities this year.
Remote working trend continues, digital transformation plans brought forward
“A hybrid workforce is the future of the work, with both remote and on-site part of the same solution to optimise employers’ workforce needs."
Majority of tech products will be built by tech outsiders by 2024
A new category of buyers outside of the traditional IT enterprise will wield significant influence in the sector over the next few years, according to Gartner.